Shipping & Returns
Shipping
Every order ships direct from our manufacturing partner. There's no warehouse sitting in the middle adding a markup, which is exactly why a short of this quality is $59.95 and not $89. The trade-off is honest: it takes a bit longer than a parcel coming from across town.
| Where | How long | Cost |
|---|---|---|
| Australia — Standard | 10–15 business days | Free on every order |
You'll get a tracking number the moment it moves. If tracking goes quiet for more than five business days, email us and we'll chase it — that's our job, not yours.
Australia Day 2027
Australia Day is Tuesday 26 January. Working back from that:
- Order by Friday 11 December — comfortable. Real buffer, clear of the Christmas crush.
- Order by Monday 4 January — tight. We'll send it, but we won't promise the date, and we'd rather tell you that now than take your money and hope.
Returns & exchanges
Faulty, or not what you ordered
Email us a photo. We'll replace it or refund it in full, whichever you'd rather, and you don't need to send anything back. Posting a faulty short back across the world costs more than the short and helps nobody.
Wrong size
Tell us within 30 days, with the short unworn and the liner intact. We'll send the right size at half price and you keep the first pair. It works out cheaper for you than return postage, it's faster, and someone you know is a different size to you.
We'd genuinely rather you read the size guide first and order once. It's written to be accurate, not to flatter you.
Changed your mind
We don't take change-of-mind returns. Once an order is placed it goes straight to production and shipping, and there's no local warehouse to send it back to. Please be sure before you order — and if you're unsure about anything at all, email us first and we'll answer honestly, even if the honest answer is that it's not for you.
Your rights under Australian Consumer Law
Nothing above limits your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded. You're entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You're also entitled to have the goods repaired or replaced if they aren't of acceptable quality and the failure doesn't amount to a major failure.
Getting hold of us
A person reads it. Expect an answer within one business day.